I am trying to create a connection between two logpoint server. I followed the documentation but I failed to create a connection.
First, I created the open door on the remote logpoint and then tried to create a connection from another logpoint server using distributied logpoint feature after entering ip, password and private ip. I get a notification stating its already exists but I don’t see new connection in a list,to a remote logpoint server under distributed logpoint.
I further notified IT team to open prot 1194/upd but still no success.
IT team can not see any attempts I have made to connect two logpoint servers on their firewall.
I would appreciate assistance if anyone in the community have tried this or knows how do it. I had a session with LogPoint but resulted in unsuccessful attempts.
thank you very much.
Have you had a troubleshooting session with networking people?
They should be able to see what happens when traffic traverses firewalls.
On thing to remember, is that some firewall have built-in ALG’s recognizing traffic like OpenVPN and block traffic based on that although UDP/1194 has been permitted.
You also might consider running tcpdump - But I would expect support has tried that.