Question

Logpoint instances not updating after changes in director console

  • 4 May 2021
  • 1 reply
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I have made some changes in the director console on one of my logpoint machines, and the tasks bar shows completed. However, I am not seeing any changes in the logpoint at all. What can I do about this?


1 reply

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Hi Sandesh, 

Sometimes the Logpoint machine is not properly synced with the fabric servers. As a result, the Logpoint is not able to execute the tasks given by the director console or API server.  Try the following steps to sync your Logpoint to the fabric servers. 

  1. Login in the remote Logpoint machine. 

  2. Go to Settings >> System >> LogPoint Director.

  3. Select Sync Pools.

  4. Click on Sync and wait for the sync status to update. 

Hope this will resolve the issue you are currently facing. 

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