I have uploaded the logpoint 7.3.0 and 7.3.1 pak on logpoint server 7.2.4.
I have started the 7.3.0 pak installation but after some hours is still in “installing” state
Checking the status I see that is blocked on SOAR Plugin upgrade
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…………...
Checking package status ...
install; giving etc/, storage/ and var/ to loginspect only in changed files
install; removing old files
install; copying files
Update; updating plugins....
Upgrading SOAR plugin
I tried to install the 7.3.1 pak that fails because the 7.3.0 is not installed.
![](https://uploads-eu-west-1.insided.com/logpoint-en/attachment/8debff69-9c3c-41b7-9596-77441cf54e10.png)
I have restarted the server but nothing change.
Could you please help me to understand the cause?