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When creating a new normalization request, please include the following information to accelerate the norm package creation process:

  • Name and version of the log source
  • Logging documentation for the version of the log source (can be obtained from the device vendor)
  • Sample logs from the device (The sample logs can be anonymised before being provided on the request)

 

Notes: You can use the following query to extract the un-normalized sample logs from the UI of LogPoint

            device_ip='xx.xx.xx.xx' -norm_id=* | norm <ALL:.*> | fields ALL

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