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What is "LogPoint Operations Monitoring"?

  • 6 May 2021
  • 1 reply
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“LogPoint Operations Monitoring” is an additional service that LogPoint customers can subscribe to if they have limited resources to maintain the LogPoint system itself. With Operations Monitoring, a dedicated LogPoint team continually checks the overall system health of the LogPoint solution. We monitor the status of your system, including CPU usage, disk storage and I/O operations, to help detect and prevent failures and ensure maximum availability.

If there are any issues, our team will respond fast and with quality to avoid any operational disruptions of your LogPoint solution. Operations Monitoring frees up valuable resources so you can focus on other high-priority tasks.

Why might you need Operations Monitoring?
 

Get control from day one

Our experts keep your system running so you need fewer resources.

Save up to 50% of your time on maintenance tasks

Have more time for what really matters like incident response and threat hunting.

Keep your SIEM up to date

We’ll help upgrade and patch your SIEM to the latest versions.

Advice from our experts

We continuously review hardware requirements, dashboards, queries and reports.

Insight into system performance

Monthly reports on operational health and incident overview

A dedicated support team

We’ll submit support tickets for you and solve issues quickly


 


1 reply

Is there any good resource/whitepaper/KB from LogPoint on what are the recommended “Operations Monitoring” tasks and steps we could do by ourself?

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