Question

Dynamic Alert Recipient

  • 7 September 2023
  • 1 reply
  • 60 views

Hi all,

i would like to send an email alert and choose the recipient depending on the triggered alert. For example, when a user changed his active directory password, i want to send him an email, telling that the password for his account was changed and if it was not himself he should contact directly the helpdesk.

Best

edgar


1 reply

Hello Edgar,

It is not directly possible within Alert Notification interface but it can be done through Logpoint SOAR by creating a simple playbook to send the mail based on the metadata of an incident.
You can follow these steps:
1. Create a playbook that extracts the data of incident and sends mail based on incident( for this you might need to configure the email in the SOAR itself)

2  Create a trigger to run that playbook when there is that incident.

If you need further help on this you can create a support ticket.

Best Regards,
Sagar

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