How to create a case from incident with in-built soar?

  • 1 December 2022
  • 4 replies

Userlevel 1

I have a requirement of creating cases from incident tabs. Can i get a reference to creating cases from incidents?

4 replies

Hi Aaditya, I reached out to our in house SOAR experts to assist you with this :) Stay tuned!

I hope this helps :)

Userlevel 2

Hi @Cintia Szabo ,


Is there any documentation on how to automatically create a case if certain alert rule triggers?  Without needing to run the playbook by the user.

Hi @Srijan Kafle, i passed this to our in-house SOAR expert and will let you know his response :)