Another cases and playbooks question - is there a way to update the name of an existing case item from within a Playbook?
By default, we are generating cases with just the incident ID for identification, but we’d ideally like to be able to update the name of the case once some additional playbooks have run.
We already have a way to get the case ID etc, it’s just the renaming part we’re stuck on.
Is this possible?
Best answer by Sagar BhandariView original